Payments & Security

Last updated: 14 March 2026

1. Payment handling

Game&Chill AU accepts the payment methods shown at checkout. Payment details are handled through the checkout flow and any connected payment providers used for order processing.

2. Card information

We do not describe ourselves as storing full card numbers on this site. Where card payments are used, sensitive payment details should be processed by the payment service handling the transaction rather than displayed back to staff or customers in ordinary order records.

3. Checkout safeguards

Orders are submitted through the site checkout flow rather than by email.
We review orders for errors, fraud concerns, and stock mismatches before fulfilment where needed.
We may contact you if an order needs verification, correction, or confirmation before dispatch.

4. Account and session security

If you use saved site features such as cart or wishlist tools, session and preference data may be used to keep those functions working. For more detail about site cookies, see our Cookie Policy.

5. Fraud prevention and suspicious activity

We may delay, review, or cancel an order if we believe there is a payment risk, pricing error, identity inconsistency, or suspicious transaction pattern. If payment has already been taken for a cancelled order, we refund it promptly.

6. Your responsibilities

Use accurate billing and delivery details.
Review your order carefully before submitting it.
Contact support promptly if you notice an error or unauthorised activity connected with your order.

7. Related policies

8. Contact

For payment or order-security questions, contact [email protected] or call +61 2 9267 4312.